Support

We are here to help you!

We have bundled the responses to the most frequently asked questions in a convenient list below.

If the answer to your question is not in the list, please use the feedback form to contact us!

Tutorial Video

Watch here the tutorial video for the first time user



Frequently Asked Questions

  • What is deLight player?

Use deLight player to experience your augmented reality in 3D. Currently, deLight-player is available for Windows.

  • What files can I play with deLight player?

deLight player works with .deLight-files. A .deLight-file contains 3D models and markers.

  • How can I edit the .deLight-file?

You need mARk software to edit .deLight-files. It is not possible to change a .deLight-file with deLight player.

  • How can I make my own .deLight-files?

You need mARk software to create new .deLight-files. It is not possible to create a .deLight-file with deLight player.

  • Can I use deLight player for commercial purposes?

The answer is no. Downloading deLight player comes with a non-commercial license only.

  • How to solve any problems?

If you experience any errors with the software, or you have a question, please let us know via the contactform on the right.

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